Frequently Asked Questions

How do I send my  components /sample to Metserve International?

How do we remove a sample before sending it to your laboratory?

How does the results service work?

How can we contact your office?

What information do you need in order to conduct a failure investigation?

Can you do Damage Mechanism and Life Assessment of High-Temperature Components?

Can you predict metal failure onsite based on the present working condition?

What are your terms and conditions for International  In-situ metallography work?

Can you undertake failure investigation on boiler components?

Q Do you charge for initial consultations?
No, we do not charge  for an initial consultation. If we accept a case, a written fee agreement will be prepared for your review. The agreement describes the fees and expenses in detail.